[Disque Dur]Fail S.M.A.R.T(Résolu)

[Scriptor]

Bonjour,

Ce matin lorsque j'ai allumé mon pc, avant de tomber sur le grub, j'ai eu le message suivant :

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S.M.A.R.T Status Bad, Backup and Replace

qui était relatif à mon disque dur (et non mon ssd).

J'ai donc décidé de pousser de les recherches, et de lancer la commande :

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# smartctl -H /dev/<mon disque dur>

ce qui m'a retourné :

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=== START OF READ SMART DATA SECTION ===                                                                                                                                                                                                                                       
SMART overall-health self-assessment test result: FAILED!                                                                                                                                                                                                                      
Drive failure expected in less than 24 hours. SAVE ALL DATA.                                                                                                                                                                                                                   
Failed Attributes:                                                                                                                                                                                                                                                             
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE                                                                                                                                                                               
  5 Reallocated_Sector_Ct   0x0033   032   032   036    Pre-fail  Always   FAILING_NOW 1394 

Donc si je comprends bien, j'ai tout intérêt à changer de disque dur ?

Je vous remercie pour toutes vos réponses

[benjarobin]

Peux tu donner la sortie de :

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smartctl -a /dev/<ton disque dur>

Sinon je crains qu'il faille faire un clone du disque dur et rapidement...

Conseils supplémentaires : Monter le disque dur en lecture seule. Et croise les doigts pour que le disque dur ne lâche pas pendant la sauvegarde...

[Scriptor]

Bonjour,

merci de la réponse si rapide, et voici donc le retour de la commande.

Merci encore

[benjarobin]

Très rassurant comme warning :

==> WARNING: There are known problems with these drives, see the following Seagate web pages...

Sinon j'ai vérifié ton numéro de série n'est normalement pas impacté par le souci relevé par smartctl... Mais bon cela reste du Seagate... Je ne prends que du WD maintenant.

[Blue Harp]

Bonjour,
Je prends le fil de discussion au passage, car ça m'a donné l'idée de vérifier mon HD. J'ai donc lancé smartctl, et j'obtiens ce qui suit. Je ne comprends pas tout, mais j'ai remarqué pas mal de pre fail et old age ... dois-je m'inquiéter de l'état de mon HD (mon PC portable a moins de 5 ans).
Merci !

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smartctl 6.3 2014-07-26 r3976 [x86_64-linux-3.16.3-1-ARCH] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MK..65GSX
Device Model:     TOSHIBA MK3265GSX
Serial Number:    301ESARKS
LU WWN Device Id: 5 000039 265c802a6
Firmware Version: GJ002H
User Capacity:    320 072 933 376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    5400 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Wed Sep 24 05:34:23 2014 CEST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00)	Offline data collection activity
					was never started.
					Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0)	The previous self-test routine completed
					without error or no self-test has ever 
					been run.
Total time to complete Offline 
data collection: 		(  120) seconds.
Offline data collection
capabilities: 			 (0x5b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					No Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 (  95) minutes.
SCT capabilities: 	       (0x003d)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x000b   100   100   050    Pre-fail  Always       -       0
  2 Throughput_Performance  0x0005   100   100   050    Pre-fail  Offline      -       0
  3 Spin_Up_Time            0x0027   100   100   001    Pre-fail  Always       -       1109
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       9658
  5 Reallocated_Sector_Ct   0x0033   100   100   050    Pre-fail  Always       -       99
  7 Seek_Error_Rate         0x000b   100   100   050    Pre-fail  Always       -       0
  8 Seek_Time_Performance   0x0005   100   100   050    Pre-fail  Offline      -       0
  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       5040
 10 Spin_Retry_Count        0x0033   253   100   030    Pre-fail  Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       7701
191 G-Sense_Error_Rate      0x0032   100   100   000    Old_age   Always       -       40
192 Power-Off_Retract_Count 0x0032   100   100   000    Old_age   Always       -       110
193 Load_Cycle_Count        0x0032   088   088   000    Old_age   Always       -       120219
194 Temperature_Celsius     0x0022   100   100   000    Old_age   Always       -       26 (Min/Max 13/46)
196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       91
197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       1
220 Disk_Shift              0x0002   100   100   000    Old_age   Always       -       92
222 Loaded_Hours            0x0032   091   091   000    Old_age   Always       -       3984
223 Load_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
224 Load_Friction           0x0022   100   100   000    Old_age   Always       -       0
226 Load-in_Time            0x0026   100   100   000    Old_age   Always       -       334
240 Head_Flying_Hours       0x0001   100   100   001    Pre-fail  Offline      -       0

SMART Error Log Version: 1
ATA Error Count: 6470 (device log contains only the most recent five errors)
	CR = Command Register [HEX]
	FR = Features Register [HEX]
	SC = Sector Count Register [HEX]
	SN = Sector Number Register [HEX]
	CL = Cylinder Low Register [HEX]
	CH = Cylinder High Register [HEX]
	DH = Device/Head Register [HEX]
	DC = Device Command Register [HEX]
	ER = Error register [HEX]
	ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.

Error 6470 occurred at disk power-on lifetime: 4452 hours (185 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 ba e0 98 f5 63  Error: UNC at LBA = 0x03f598e0 = 66427104

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 b8 88 98 f5 40 00      00:12:16.368  READ FPDMA QUEUED
  61 08 b0 80 ad 66 40 00      00:12:16.055  WRITE FPDMA QUEUED
  ea 00 00 00 00 00 a0 00      00:12:16.010  FLUSH CACHE EXT
  61 08 a0 90 ad 66 40 00      00:12:16.009  WRITE FPDMA QUEUED
  61 80 98 80 24 68 40 00      00:12:16.009  WRITE FPDMA QUEUED

Error 6469 occurred at disk power-on lifetime: 4452 hours (185 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 12 e0 98 f5 63  Error: UNC at LBA = 0x03f598e0 = 66427104

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 10 88 98 f5 40 00      00:12:11.275  READ FPDMA QUEUED
  ea 00 00 00 00 00 a0 00      00:12:11.115  FLUSH CACHE EXT
  61 10 f8 40 ae 66 40 00      00:12:11.114  WRITE FPDMA QUEUED
  61 10 f0 48 c2 4b 40 00      00:12:11.114  WRITE FPDMA QUEUED
  61 08 e8 f8 aa 4b 40 00      00:12:11.114  WRITE FPDMA QUEUED

Error 6468 occurred at disk power-on lifetime: 4452 hours (185 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 1a e0 98 f5 63  Error: UNC at LBA = 0x03f598e0 = 66427104

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 18 88 98 f5 40 00      00:12:06.126  READ FPDMA QUEUED
  60 18 10 a8 63 0b 40 00      00:12:06.116  READ FPDMA QUEUED
  60 20 08 f9 95 65 40 00      00:12:06.102  READ FPDMA QUEUED
  61 38 f8 90 ad 66 40 00      00:12:06.101  WRITE FPDMA QUEUED
  60 01 f0 e0 5e cd 40 00      00:12:06.093  READ FPDMA QUEUED

Error 6467 occurred at disk power-on lifetime: 4452 hours (185 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 da e0 98 f5 63  Error: UNC at LBA = 0x03f598e0 = 66427104

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 d8 80 98 f5 40 00      00:12:01.840  READ FPDMA QUEUED
  60 08 d0 a0 a8 19 40 00      00:12:01.708  READ FPDMA QUEUED
  60 40 c8 30 6a 0b 40 00      00:12:01.082  READ FPDMA QUEUED
  60 40 c0 38 a7 0c 40 00      00:12:01.053  READ FPDMA QUEUED
  60 40 b8 78 a7 0c 40 00      00:12:01.047  READ FPDMA QUEUED

Error 6466 occurred at disk power-on lifetime: 4452 hours (185 days + 12 hours)
  When the command that caused the error occurred, the device was active or idle.

  After command completion occurred, registers were:
  ER ST SC SN CL CH DH
  -- -- -- -- -- -- --
  40 41 aa e0 98 f5 63  Error: UNC at LBA = 0x03f598e0 = 66427104

  Commands leading to the command that caused the error were:
  CR FR SC SN CL CH DH DC   Powered_Up_Time  Command/Feature_Name
  -- -- -- -- -- -- -- --  ----------------  --------------------
  60 80 a8 80 98 f5 40 00      00:11:56.777  READ FPDMA QUEUED
  60 08 a0 d0 a8 19 40 00      00:11:56.252  READ FPDMA QUEUED
  60 08 98 50 a8 19 40 00      00:11:56.235  READ FPDMA QUEUED
  60 08 90 48 a8 19 40 00      00:11:56.232  READ FPDMA QUEUED
  60 08 88 78 a8 19 40 00      00:11:56.231  READ FPDMA QUEUED

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      3159         -
# 2  Short offline       Completed without error       00%      1283         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

[oktoberfest]

Salut BluHarp,

tu devrais ouvrir un autre sujet pour ton disque. Ce que je constate :

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  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       5040
193 Load_Cycle_Count        0x0032   088   088   000    Old_age   Always       -       120219

Ton disque a été allumé pendant 5040 heures, et sur cette durée il a parqué les têtes 120219 fois, soit 23 fois par heure. Tu as peut-être un problème de parcage de tête (cf https://wiki.archlinux.fr/Hdparm#Parcage_du_disque)