Je possède une imprimante réseau Brother DCP-J5720dw. J'ai deux pc protable le mien et celui de mon épouse (que je viens de repasser sous archlinux). Les deux sont sous archlinux et à jour.
Sur mon pc aucun problème je peux imprimer sur l'imprimante et scanner sans soucis. Par contre sur celui de mon épouse impossible d'imprimer. Il lance l'impression, m'informe que tout c'est bien passé, l'imprimante sort de la veille mais rien ne s'imprime ??
J'utilise les mêmes drivers sur les deux machines (drivers se trouvant dans aur) "brother-dcpj572dw".
Cups est bien lancé .
La connexion à l'imprimante au réseau local se fait par wifi
Je ne vois aucune erreur dans les logs à l'exception de:
CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'DCPJ572DW-Gray..\' already exists
CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'DCPJ572DW-RGB..\' already exists
Présents dans les logs mais pas à chaque tentative d'impression.
Je n'ai pas besoin de avahi-daemon
J'avoue ne pas savoir ou chercher. Je pense que j'ai peut être oublié d'installer quelque chose sur le pc mais quoi ??
Ce que j'ai installer :
cups, ghostscript, et brother-dcpj572dw
J'ai installé system-config-printer et lancer l'outil de dépannage, le fichier de log de retour(j'ai rien vu de spécial après je suis peut être passé à coté)
Code : Tout sélectionner
Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7f3f95b2d5a0>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7f3f95af1f00>):
{'cups_dest': <cups.Dest Brother-DCP-J572DW (default)>,
'cups_instance': None,
'cups_queue': 'Brother-DCP-J572DW',
'cups_queue_listed': True}
Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7f3f9484be20>):
{'cups_device_uri_scheme': 'lpd',
'cups_printer_dict': {'device-uri': 'lpd://192.168.1.74/BINARY_P1',
'printer-info': 'Brother DCP-J572DW',
'printer-is-shared': True,
'printer-location': '',
'printer-make-and-model': 'Brother DCP-J572DW CUPS',
'printer-state': 3,
'printer-state-message': '',
'printer-state-reasons': ['none'],
'printer-type': 8523804,
'printer-uri-supported': 'ipp://localhost/printers/Brother-DCP-J572DW'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': 'utf-8',
'charset-supported': ['us-ascii', 'utf-8'],
'color-supported': True,
'compression-supported': ['none', 'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': '2.4.2',
'device-uri': 'lpd://192.168.1.74/BINARY_P1',
'document-format-default': 'application/octet-stream',
'document-format-preferred': 'application/pdf',
'document-format-supported': ['application/octet-stream',
'application/pdf',
'application/postscript',
'application/vnd.adobe-reader-postscript',
'application/vnd.cups-command',
'application/vnd.cups-pdf',
'application/vnd.cups-pdf-banner',
'application/vnd.cups-postscript',
'application/vnd.cups-raster',
'application/vnd.cups-raw',
'application/x-cshell',
'application/x-csource',
'application/x-perl',
'application/x-shell',
'image/gif',
'image/jpeg',
'image/png',
'image/pwg-raster',
'image/tiff',
'image/urf',
'image/x-bitmap',
'image/x-photocd',
'image/x-portable-anymap',
'image/x-portable-bitmap',
'image/x-portable-graymap',
'image/x-portable-pixmap',
'image/x-sgi-rgb',
'image/x-sun-raster',
'image/x-xbitmap',
'image/x-xpixmap',
'image/x-xwindowdump',
'text/css',
'text/html',
'text/plain'],
'finishings-default': 3,
'finishings-supported': [3],
'generated-natural-language-supported': ['fr-fr'],
'ipp-features-supported': ['subscription-object'],
'ipp-versions-supported': ['1.0',
'1.1',
'2.0',
'2.1'],
'ippget-event-life': 15,
'job-cancel-after-default': 10800,
'job-cancel-after-supported': (0, 2147483647),
'job-creation-attributes-supported': ['copies',
'finishings',
'finishings-col',
'ipp-attribute-fidelity',
'job-hold-until',
'job-name',
'job-priority',
'job-sheets',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'number-up-layout',
'orientation-requested',
'output-bin',
'page-delivery',
'page-ranges',
'print-color-mode',
'print-quality',
'print-scaling',
'printer-resolution',
'sides'],
'job-hold-until-default': 'no-hold',
'job-hold-until-supported': ['no-hold',
'indefinite',
'day-time',
'evening',
'night',
'second-shift',
'third-shift',
'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 71670904),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': ['copies',
'finishings',
'job-hold-until',
'job-name',
'job-priority',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-sheets-default': ('none', 'none'),
'job-sheets-supported': ['none',
'classified',
'confidential',
'form',
'secret',
'standard',
'topsecret',
'unclassified'],
'jpeg-k-octets-supported': (0, 71670904),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 1663045303,
'marker-colors': ['#000000',
'#FFFF00',
'#00FFFF',
'#FF00FF',
'none'],
'marker-levels': [-1, -1, -1, -1, -1],
'marker-names': ['Black Ink Cartridge',
'Yellow Ink Cartridge',
'Cyan Ink Cartridge',
'Magenta Ink Cartridge',
'Ink Absorber'],
'marker-types': ['ink-cartridge',
'ink-cartridge',
'ink-cartridge',
'ink-cartridge',
'waste-ink'],
'media-bottom-margin-supported': [318,
0,
1199],
'media-col-default': '(unknown IPP value tag '
'0x34)',
'media-col-ready': ['(unknown IPP value tag '
'0x34)',
'(unknown IPP value tag '
'0x34)',
'(unknown IPP value tag '
'0x34)'],
'media-col-supported': ['media-bottom-margin',
'media-left-margin',
'media-right-margin',
'media-size',
'media-source',
'media-top-margin',
'media-type'],
'media-default': 'iso_a4_210x297mm',
'media-left-margin-supported': [318, 0],
'media-ready': ['na_letter_8.5x11in',
'na_legal_8.5x14in',
'na_number-10_4.125x9.5in'],
'media-right-margin-supported': [318, 0],
'media-size-supported': ['(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)'],
'media-supported': ['iso_a4_210x297mm',
'om_br-a-4-b_209.9x297.04mm',
'na_letter_8.5x11in',
'oe_br-letter-b_8.5x11in',
'na_legal_8.5x14in',
'na_executive_7.25x10.5in',
'iso_a5_148x210mm',
'iso_a6_105x148mm',
'om_br-a-6-b_104.78x148.17mm',
'jis_b5_182x257mm',
'jis_b6_128x182mm',
'na_index-4x6_4x6in',
'oe_br-post-c-4x-6-b_4x6in',
'na_index-5x8_5x8in',
'oe_br-index-c-5x-8-b_5x8in',
'oe_photo-l_3.5x5in',
'oe_br-photo-l-b_3.5x5in',
'na_5x7_5x7in',
'om_br-photo-2-l-b_126.65x178.15mm',
'jpn_hagaki_100x148mm',
'om_br-hagaki-b_100.19x147.81mm',
'jpn_oufuku_148x200mm',
'iso_dl_110x220mm',
'iso_c5_162x229mm',
'na_number-10_4.125x9.5in',
'na_monarch_3.875x7.5in',
'jpn_you4_105x235mm',
'jpn_chou3_120x235mm',
'jpn_chou4_90x205mm',
'custom_195.09x269.88mm_195.09x269.88mm',
'iso_c6_114x162mm'],
'media-top-margin-supported': [318, 0, 1199],
'mopria-certified': '1.3',
'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 900,
'multiple-operation-time-out-action': 'process-job',
'natural-language-configured': 'fr-fr',
'notify-attributes-supported': ['printer-state-change-time',
'notify-lease-expiration-time',
'notify-subscriber-user-name'],
'notify-events-default': ['job-completed'],
'notify-events-supported': ['job-completed',
'job-config-changed',
'job-created',
'job-progress',
'job-state-changed',
'job-stopped',
'printer-added',
'printer-changed',
'printer-config-changed',
'printer-deleted',
'printer-finishings-changed',
'printer-media-changed',
'printer-modified',
'printer-restarted',
'printer-shutdown',
'printer-state-changed',
'printer-stopped',
'server-audit',
'server-restarted',
'server-started',
'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': ['ippget'],
'notify-schemes-supported': ['dbus',
'mailto',
'rss'],
'number-up-default': 1,
'number-up-layout-supported': ['btlr',
'btrl',
'lrbt',
'lrtb',
'rlbt',
'rltb',
'tblr',
'tbrl'],
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': 'face-down',
'output-bin-supported': ['face-down'],
'page-delivery-supported': ['reverse-order',
'same-order'],
'page-ranges-supported': True,
'pages-per-minute': 12,
'pages-per-minute-color': 12,
'pdf-k-octets-supported': (0, 71670904),
'pdf-versions-supported': ['adobe-1.2',
'adobe-1.3',
'adobe-1.4',
'adobe-1.5',
'adobe-1.6',
'adobe-1.7',
'iso-19005-1_2005',
'iso-32000-1_2008',
'pwg-5102.3'],
'pdl-override-supported': ['attempted'],
'port-monitor': 'none',
'port-monitor-supported': ['none'],
'print-color-mode-default': 'color',
'print-color-mode-supported': ['monochrome',
'color'],
'print-quality-default': 4,
'print-quality-supported': [4],
'print-scaling-supported': ['auto',
'auto-fit',
'fill',
'fit',
'none'],
'printer-commands': ['AutoConfigure',
'Clean',
'PrintSelfTestPage'],
'printer-config-change-date-time': '(IPP_TAG_DATE)',
'printer-config-change-time': 1663045215,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-device-id': 'MFG:Brother;MDL:DCP-J572DW',
'printer-dns-sd-name': None,
'printer-error-policy': 'stop-printer',
'printer-error-policy-supported': ['abort-job',
'retry-current-job',
'retry-job',
'stop-printer'],
'printer-geo-location': '(unknown IPP value '
'tag 0x12)',
'printer-get-attributes-supported': ['document-format'],
'printer-icons': 'http://localhost/icons/Brother-DCP-J572DW.png',
'printer-id': 23,
'printer-info': 'Brother DCP-J572DW',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-is-temporary': False,
'printer-location': '',
'printer-make-and-model': 'Brother DCP-J572DW '
'CUPS',
'printer-more-info': 'http://localhost/printers/Brother-DCP-J572DW',
'printer-name': 'Brother-DCP-J572DW',
'printer-op-policy': 'default',
'printer-op-policy-supported': ['authenticated',
'default',
'kerberos'],
'printer-organization': '',
'printer-organizational-unit': '',
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(600,
600,
3)],
'printer-settable-attributes-supported': ['printer-geo-location',
'printer-info',
'printer-location',
'printer-organization',
'printer-organizational-unit'],
'printer-state': 3,
'printer-state-change-date-time': '(IPP_TAG_DATE)',
'printer-state-change-time': 1663045303,
'printer-state-message': '',
'printer-state-reasons': ['none'],
'printer-strings-uri': 'http://localhost/strings/Brother-DCP-J572DW.strings',
'printer-supply': ['(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)',
'(unknown IPP value tag '
'0x30)'],
'printer-supply-description': ['Black Ink '
'Cartridge',
'Yellow Ink '
'Cartridge',
'Cyan Ink '
'Cartridge',
'Magenta Ink '
'Cartridge',
'Ink Absorber'],
'printer-type': 8523804,
'printer-up-time': 1663045355,
'printer-uri-supported': ['ipp://localhost/printers/Brother-DCP-J572DW'],
'printer-uuid': 'urn:uuid:4774ad87-eb41-3de3-70cc-4371b8c4be1c',
'pwg-raster-document-resolution-supported': [(600,
600,
3)],
'pwg-raster-document-sheet-back': 'normal',
'pwg-raster-document-type-supported': ['black_1',
'sgray_8',
'srgb_8'],
'queued-job-count': 0,
'server-is-sharing-printers': True,
'sides-default': 'one-sided',
'sides-supported': ['one-sided',
'two-sided-long-edge',
'two-sided-short-edge'],
'urf-supported': ['V1.4',
'CP1',
'W8',
'PQ4',
'SRGB24',
'RS600',
'DM1',
'FN3'],
'uri-authentication-supported': ['requesting-user-name'],
'uri-security-supported': ['none'],
'which-jobs-supported': ['completed',
'not-completed',
'aborted',
'all',
'canceled',
'pending',
'pending-held',
'processing',
'processing-stopped']}}
Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7f3f94850cd0>):
{'cups_printer_ppd_defaults': {'General': {'BRMediaType': 'Plain',
'BRMonoColor': 'Color',
'BRResolution': 'PlainNormal',
'BRSlowDrying': 'OFF',
'Duplex': 'None',
'PageRegion': 'A4',
'PageSize': 'A4'},
'Print Settings (Advanced)': {'BRBiDir': 'ON',
'BRBlue': '0',
'BRBrightness': '0',
'BRColorEnhancement': 'OFF',
'BRColorMatching': 'Natural',
'BRColorPaperThick': 'Regular',
'BRContrast': '0',
'BRGreen': '0',
'BRHalfTonePattern': 'Diffusion',
'BRJpeg': 'Recommended',
'BRRed': '0',
'BRReduceSmudgeDx': 'OFF',
'BRReduceSmudgeSx': 'OFF'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7f3f94850e20>):
{'printer_is_remote': False}
Page 6 (<troubleshoot.ErrorLogCheckpoint.ErrorLogCheckpoint object at 0x7f3f94853e80>):
{'cups_server_settings': {'BrowseLocalProtocols': 'dnssd',
'DefaultAuthType': 'Basic',
'ErrorPolicy': 'stop-printer',
'IdleExitTimeout': '60',
'JobPrivateAccess': 'default',
'JobPrivateValues': 'default',
'MaxLogSize': '0',
'SubscriptionPrivateAccess': 'default',
'SubscriptionPrivateValues': 'default',
'WebInterface': 'Yes',
'_debug_logging': '0',
'_remote_admin': '0',
'_remote_any': '1',
'_share_printers': '1',
'_user_cancel_any': '0'},
'error_log_checkpoint': 145623,
'error_log_debug_logging_set': True}
Page 7 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7f3f95b2d7b0>):
{'test_page_attempted': '13/sept./2022:07:03:01 +0200',
'test_page_completions': [(61, 'Job completed.')],
'test_page_job_id': [61],
'test_page_job_status': [(True,
61,
'Brother-DCP-J572DW',
'Test Page',
'Terminé',
{'attributes-charset': 'utf-8',
'attributes-natural-language': 'fr-fr',
'date-time-at-completed': '(IPP_TAG_DATE)',
'date-time-at-creation': '(IPP_TAG_DATE)',
'date-time-at-processing': '(IPP_TAG_DATE)',
'document-format': 'application/vnd.cups-pdf-banner',
'document-format-detected': 'application/vnd.cups-pdf-banner',
'job-hold-until': 'no-hold',
'job-id': 61,
'job-impressions-completed': 0,
'job-k-octets': 1,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info': 'http://localhost/jobs/61',
'job-preserved': True,
'job-printer-state-message': '',
'job-printer-state-reasons': ['none'],
'job-printer-up-time': 1663045390,
'job-printer-uri': 'ipp://localhost/printers/Brother-DCP-J572DW',
'job-priority': 50,
'job-sheets': ['none', 'none'],
'job-state': 9,
'job-state-reasons': 'processing-to-stop-point',
'job-uri': 'ipp://localhost/jobs/61',
'job-uuid': 'urn:uuid:101f9178-b45b-38d3-4c27-5c9f13eb1f83',
'number-of-documents': 1,
'printer-uri': 'ipp://localhost/printers/Brother-DCP-J572DW',
'time-at-completed': 1663045386,
'time-at-creation': 1663045381,
'time-at-processing': 1663045381})],
'test_page_successful': False}
Page 8 (<troubleshoot.ErrorLogFetch.ErrorLogFetch object at 0x7f3f945e8a30>):
{'error_log_debug_logging_unset': True}
Page 9 (<troubleshoot.Locale.Locale object at 0x7f3f945e90f0>):
{'printer_page_size': 'A4',
'system_locale_lang': 'fr_FR',
'user_locale_ctype': 'fr_FR',
'user_locale_messages': 'fr_FR'}
Seul une imprimante hp avec le driver hplip semble bien vouloir imprimer depuis le pc.
Sur mon pc toutes les imprimantes fonctionne (sauf la sharp parce que je n'y pas accés)
Je ne sais pas ou chercher ?