J'ai une imprimante HP Deskjet 2620, connectée en usb et depuis quelques jours il ne m'est plus possible d'imprimer, alors que tout fonctionnait très bien ces derniers mois (mais n'imprimant pas tous les jours je ne sais pas à quand remonte ma dernière utilisation de l'imprimante)
Données système:
Système d'exploitation : Arch Linux
Version de KDE Plasma : 6.0.3
Version de KDE Frameworks : 6.0.0
Version de Qt : 6.6.3
Version de noyau : 6.6.23-1-lts (64-bit)
Plate-forme graphique : X11
Processeurs : 8 × Intel® Core™ i7-4771 CPU @ 3.50GHz
Mémoire : 7,5 Gio de mémoire vive
Processeur graphique : Mesa Intel® HD Graphics 4600
Fabricant : ASUS
Nom du produit : All Series
1e soucis: cups ne se lance plus au démarrage; il me faut passer en console et faire
Code : Tout sélectionner
systemctl start cupsCode : Tout sélectionner
lsusbCode : Tout sélectionner
Bus 003 Device 008: ID 03f0:0053 HP, Inc DeskJet 2620 All-in-One PrinterQuand je lance une impression , rien ne se passe au niveau de l'imprimante, et dans la file d'impression je vois l'imprimante se mettre en pause (très rapidement) et j'ai ce message
.cfFilterChain: ghostscript (PID6526) exited with no errors
Si je relance l'impression, même chose et j'ai ces messages hplip: https://ibb.co/dK82Mgm
Enfin, en lançant l'utilitaire HP de diagnostique, voici ce qu'il affiche:
Code : Tout sélectionner
HP Linux Imaging and Printing System (ver. 3.23.12)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
HP Linux Imaging and Printing System (ver. 3.23.12)
Self Diagnse Utility and Healing Utility ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
|
(xsane:8754): Gtk-WARNING **: 10:08:55.683: Impossible de trouver le moteur de thème dans module_path : « adwaita »
Checking for Deprecated items....
error: This distro (i.e unknown ) is either deprecated or not yet supported.
The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes*, n=no):y
Checking for HPLIP updates....
HP Linux Imaging and Printing System (ver. 3.23.12)
HPLIP upgrade latest version ver. 1.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: HPLIP upgrade is disabled by Archlinux for security reasons, see https://bugs.archlinux.org/task/38083 - if you like to upgrade HPLIP, use the Archlinux software package manager pacman.
Done.
error: Failed to upgrade latest HPLIP. Is hp-upgrade already running (i.e. foreground or background)?
Checking for Dependencies....
warning: 0- version is not supported. Using 0-0 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 6.6.23-1-lts #1 SMP PREEMPT_DYNAMIC Wed, 27 Mar 2024 07:47:20 +0000 GNU/Linux
Host: archlinux
Proc: 6.6.23-1-lts #1 SMP PREEMPT_DYNAMIC Wed, 27 Mar 2024 07:47:20 +0000 GNU/Linux
Distribution: 0
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.23.12
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 0 distro version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.23.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.23.12
html=/usr/share/doc/hplip-3.23.12
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.23.12
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[fax]
email_address =
voice_phone =
[installation]
date_time = 04/02/24 10:08:56
version = 3.23.12
[last_used]
device_uri = "hp:/usb/DeskJet_2600_series?serial=CN969871GF06MD"
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1711981009
notify_upgrade = false
pending_upgrade_time = 0
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------------------------
| External Dependencies |
-------------------------
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.4.7 OK 'CUPS Scheduler is running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 10.03.0 OK -
(xsane:8835): Gtk-WARNING **: 10:08:59.767: Impossible de trouver le moteur de thème dans module_path : « adwaita »
(xsane:8836): Gtk-WARNING **: 10:08:59.787: Impossible de trouver le moteur de thème dans module_path : « adwaita »
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.3.0 OK -
error: dbus DBus - Message bus system REQUIRED - 1.14.10 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 124 OK -
network network -wget OPTIONAL - 1.24.5 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
------------------------
| General Dependencies |
------------------------
libjpeg libjpeg - JPEG library REQUIRED - - OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.4.7 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.4.7 OK -
libpthread libpthread - POSIX threads library REQUIRED - b'2.39' OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
sane SANE - Scanning library REQUIRED - 1.3.0 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.3.0 OK -
libavahi-dev libavahi-dev REQUIRED - - OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.9.4 OK -
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 3.2.1 OK -
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.11.8 OK -
error: python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python3-notify2 needs to be installed'
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.3.2 OK -
python3-xml Python XML libraries REQUIRED - 2.6.2 OK -
python3-devel Python devel - Python development files REQUIRED 2.2 3.11.8 OK -
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 10.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 4.1.0 OK -
--------------
| COMPILEDEP |
--------------
libtool libtool - Library building support services REQUIRED - 2.4.7 OK -
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 13.2.1 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.4.1 OK -
---------------------
| Python Extentions |
---------------------
cupsext CUPS-Extension REQUIRED - 3.23.12 OK -
hpmudext IO-Extension REQUIRED - 3.23.12 OK -
----------------------
| Scan Configuration |
----------------------
hpaio HPLIP-SANE-Backend REQUIRED - 3.23.12 OK 'hpaio found in /etc/sane.d/dll.conf'
scanext Scan-SANE-Extension REQUIRED - 3.23.12 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `escl:http://localhost:60000' is a HP DeskJet 2600 series [CD7817] (USB) platen scanner
device `hpaio:/usb/DeskJet_2600_series?serial=CN969871GF06MD' is a Hewlett-Packard DeskJet_2600_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------------------- ----------------------
hp:/usb/DeskJet_2600_series?serial=CN969871G HP DeskJet 2600 series
F06MD
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
Type: Printer
Device URI: hp:/usb/DeskJet_2600_series?serial=CN969871GF06MD
error: Unable to communicate with device (code=12): hp:/usb/DeskJet_2600_series?serial=CN969871GF06MD
error: Device not found
error: Communication status: Failed
--------------
| PERMISSION |
--------------
USB HP-DeskJet-2600-series Required - - OK Node:'/dev/bus/usb/003/008' Perm:' root lp rw- rw- rw- rw- rw- r--'
Checking Permissions....
Checking for Configured Queues....
warning: Fail to read ppd=/etc/cups/ppd/HP-DeskJet-2600-series.ppd file
warning: Insufficient permission to access file /etc/cups/ppd/HP-DeskJet-2600-series.ppd
warning: Could not complete Queue(s) configuration check
Checking for HP Properitery Plugin's....
No plug-in printers are configured.
Checking for Printer Status....
error: '' Printer is either Powered-OFF or Failed to communicate.
Turn On Printer and re-run hp-doctor
Diagnose completed...
More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
Please close this terminal manually.
), je viens de faire un test: j'ai installé en dual boot une Manjaro avec KDE5, et.....L'imprimante est aussitôt reconnue et fonctionne!!!!
)