[Protonvpn] l'application ne se lance plus.

Applications, problèmes de configuration réseau
LRDP
Hankyu
Messages : 10
Inscription : sam. 08 févr. 2025, 14:12

[Protonvpn] l'application ne se lance plus.

Message par LRDP »

Bonjour,
j'avais installé Protonvpn 4.8.2-1 facilement il y a un peu plus d'un mois et cela marchait parfaitement. Mais, peut-être après une mise à jour système, l'application ne se lance plus, elle se fige sur une fenêtre de connexion et rien ne suit. J'ai désinstallé, réinstallé l'ancienne, puis installé une nouvelle version 4.9.4-1 sans succès. Il y aurait un problème de Keyring, mais le mot de passe n'est plus demandé.
Je colle la longue séquence de lancement à partir du terminal :
protonvpn-app
2025-03-20T18:43:49.572254+00:00 | proton.keyring_linux.core.keyring_linux:120 | ERROR | Keyring keyring.backends.SecretService.Keyring (priority: 5) error
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 48, in send_and_get_reply
raise DBusErrorResponse(resp_msg)
jeepney.wrappers.DBusErrorResponse: [org.freedesktop.DBus.Error.UnknownMethod] ('L’objet n’existe pas à l’emplacement «\xa0/org/freedesktop/secrets/collection/login\xa0»',)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 177, in get_default_collection
return Collection(connection)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 45, in __init__
self._collection.get_property('Label')
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 67, in get_property
(signature, value), = self.send_and_get_reply(msg)
~~~~~~~~~~~~~~~~~~~~~~~^^^^^
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 52, in send_and_get_reply
raise ItemNotFoundException('Item does not exist!') from resp
secretstorage.exceptions.ItemNotFoundException: Item does not exist!
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 62, in get_preferred_collection
collection = secretstorage.get_default_collection(bus)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 179, in get_default_collection
return create_collection(connection, 'Default', 'default', session)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 159, in create_collection
raise PromptDismissedException('Prompt dismissed.')
secretstorage.exceptions.PromptDismissedException: Prompt dismissed.
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/proton/keyring_linux/core/keyring_linux.py", line 111, in _is_backend_working
keyring_backend.get_password(
~~~~~~~~~~~~~~~~~~~~~~~~~~~~^
"ProtonVPN",
^^^^^^^^^^^^
"TestingThatBackendIsWorking"
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 79, in get_password
collection = self.get_preferred_collection()
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 64, in get_preferred_collection
raise InitError(f"Failed to create the collection: {e}.") from e
keyring.errors.InitError: Failed to create the collection: Prompt dismissed..
2025-03-20T18:43:49.642860+00:00 | proton.keyring_linux.core.keyring_linux:120 | ERROR | Keyring keyring.backends.SecretService.Keyring (priority: 5) error
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 48, in send_and_get_reply
raise DBusErrorResponse(resp_msg)
jeepney.wrappers.DBusErrorResponse: [org.freedesktop.DBus.Error.UnknownMethod] ('L’objet n’existe pas à l’emplacement «\xa0/org/freedesktop/secrets/collection/login\xa0»',)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 177, in get_default_collection
return Collection(connection)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 45, in __init__
self._collection.get_property('Label')
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 67, in get_property
(signature, value), = self.send_and_get_reply(msg)
~~~~~~~~~~~~~~~~~~~~~~~^^^^^
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 52, in send_and_get_reply
raise ItemNotFoundException('Item does not exist!') from resp
secretstorage.exceptions.ItemNotFoundException: Item does not exist!
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 62, in get_preferred_collection
collection = secretstorage.get_default_collection(bus)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 179, in get_default_collection
return create_collection(connection, 'Default', 'default', session)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 159, in create_collection
raise PromptDismissedException('Prompt dismissed.')
secretstorage.exceptions.PromptDismissedException: Prompt dismissed.
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/proton/keyring_linux/core/keyring_linux.py", line 111, in _is_backend_working
keyring_backend.get_password(
~~~~~~~~~~~~~~~~~~~~~~~~~~~~^
"ProtonVPN",
^^^^^^^^^^^^
"TestingThatBackendIsWorking"
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 79, in get_password
collection = self.get_preferred_collection()
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 64, in get_preferred_collection
raise InitError(f"Failed to create the collection: {e}.") from e
keyring.errors.InitError: Failed to create the collection: Prompt dismissed..
2025-03-20T18:43:49.804881+00:00 | proton.keyring_linux.core.keyring_linux:120 | ERROR | Keyring keyring.backends.SecretService.Keyring (priority: 5) error
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 48, in send_and_get_reply
raise DBusErrorResponse(resp_msg)
jeepney.wrappers.DBusErrorResponse: [org.freedesktop.DBus.Error.UnknownMethod] ('L’objet n’existe pas à l’emplacement «\xa0/org/freedesktop/secrets/collection/login\xa0»',)
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 177, in get_default_collection
return Collection(connection)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 45, in __init__
self._collection.get_property('Label')
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 67, in get_property
(signature, value), = self.send_and_get_reply(msg)
~~~~~~~~~~~~~~~~~~~~~~~^^^^^
File "/usr/lib/python3.13/site-packages/secretstorage/util.py", line 52, in send_and_get_reply
raise ItemNotFoundException('Item does not exist!') from resp
secretstorage.exceptions.ItemNotFoundException: Item does not exist!
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 62, in get_preferred_collection
collection = secretstorage.get_default_collection(bus)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 179, in get_default_collection
return create_collection(connection, 'Default', 'default', session)
File "/usr/lib/python3.13/site-packages/secretstorage/collection.py", line 159, in create_collection
raise PromptDismissedException('Prompt dismissed.')
secretstorage.exceptions.PromptDismissedException: Prompt dismissed.
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "/usr/lib/python3.13/site-packages/proton/keyring_linux/core/keyring_linux.py", line 111, in _is_backend_working
keyring_backend.get_password(
~~~~~~~~~~~~~~~~~~~~~~~~~~~~^
"ProtonVPN",
^^^^^^^^^^^^
"TestingThatBackendIsWorking"
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
)
^
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 79, in get_password
collection = self.get_preferred_collection()
File "/usr/lib/python3.13/site-packages/keyring/backends/SecretService.py", line 64, in get_preferred_collection
raise InitError(f"Failed to create the collection: {e}.") from e
keyring.errors.InitError: Failed to create the collection: Prompt dismissed..
2025-03-20T18:43:49.959681+00:00 | proton.vpn.core.connection:472 | INFO | CONN:STATE_CHANGED | Disconnected (initial state)
2025-03-20T18:43:49.961237+00:00 | proton.vpn.app.gtk.app:57 | INFO | APP:PROCESS_START | self=<app.App object at 0x764baabb7d00 (proton+vpn+app+gtk+app+App at 0x61ad0adbf670)>
Auriez-vous une idée ? Proton indique d'installer directement OpenVPN en le liant à Proton, mais cela semble hasardeux bien que recommandé.
Merci pour vos conseils !
LRDP
Hankyu
Messages : 10
Inscription : sam. 08 févr. 2025, 14:12

Re: [Protonvpn] l'application ne se lance plus.

Message par LRDP »

Résolu par le nouveau paquet 4.9.5-1, le précédent 4.9.4-1 n'était pas fonctionnel et buggé.
Répondre